Privacy Policy
Last updated: 14 July 2026
Who we are
This Privacy Policy explains how piktum.com (‘piktum’, ‘we’, ‘us’ or ‘our’) collects, uses, and protects your personal information when you visit our website, browse our products, or purchase digital downloads from us. Our website address is https://piktum.com.
The information we collect
- Information you give us. When you create an account, place an order, or contact us, we collect details such as your name, email address, and billing information.
- Payment information. Payments are processed securely by our third-party payment providers. We do not store your full card details on our servers.
- Order and download information. We keep records of the products you purchase and the digital files you download, so we can deliver your order and provide support.
- Information collected automatically. When you visit the site we automatically collect certain technical data such as your IP address, browser type, device information, and the pages you view, using cookies and similar technologies.
Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember your preferences, understand how the site is used, and to measure and improve our marketing. This includes third-party services such as:
- Google Analytics — to understand how visitors use our site.
- Meta (Facebook) Pixel — to measure and improve advertising.
- Pinterest Tag — to measure and improve advertising on Pinterest.
These providers may set their own cookies and process data according to their own privacy policies. You can control cookies through your browser settings.
How we use your information
- To process and deliver your orders and digital downloads;
- To create and manage your account;
- To provide customer support and respond to your enquiries;
- To send you order confirmations and important service messages;
- To send marketing emails where you have agreed to receive them (you can unsubscribe at any time);
- To measure, understand, and improve our website, products, and advertising;
- To detect, prevent, and address fraud or technical issues.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business, including:
- Payment processors, to take payment securely;
- Email and marketing providers, to send you messages you have requested;
- Analytics and advertising partners (such as Google, Meta, and Pinterest), as described above;
- Our website hosting provider.
We may also disclose information where required by law.
Data retention
We keep your personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for accounting and tax purposes.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent for marketing. To exercise any of these rights, please contact us using the details below.
International transfers
Your information may be processed and stored in countries other than your own, including by the service providers listed above. Where this happens, we take steps to ensure your information remains protected.
Children’s privacy
Our website and products are not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at piktumart@gmail.com.
